Refund policy

All sales are final. Every transfer, gang sheet, and custom item is printed to order just for you, so we do not accept returns or exchanges, and orders can't be cancelled once production starts. Please double-check your design, spelling, size, transfer type, and quantity before checkout.

If something is wrong with your order: if your order arrives damaged, misprinted, or isn't what you ordered, contact us within 3 days of delivery at info@cctransfers.net with your order number and photos. If the mistake is ours, we'll reprint the affected items or issue a refund or store credit.

Not covered: pressing issues (wrong time, temperature, pressure, or peel; using an iron or Cricut EasyPress); unsuitable materials (e.g., sublimation on cotton or dark garments); customer-supplied artwork, including any upload you confirmed we should print as uploaded; spelling or details you entered on custom orders or in The Classy Studio; slight screen-to-print color differences; and digital downloads.

Lost or stolen packages: once a carrier marks a package delivered, we aren't responsible for loss or theft, but we're happy to help you file a carrier claim.

Questions: info@cctransfers.net or 855-252-7792